The UniForum project, developed by Cubane Consulting, will help us to understand how administrative and professional services that support the teaching and research activities of the University are structured, and how they compare to a number of our Russell Group peer institutions.
A data collection programme ran from May to October 2016 to capture activity during 2015/16. It focused on activity carried out by all staff employed on non-academic contracts, and included certain services provided by external suppliers. Colleagues across the departments, divisions, GLAM and UAS took part in the exercise to attribute each individual’s time across 15/16 to a number of Cubane’s activity codes.
Oxford University is contracted to undertake one further data collection. Originally it was intended that the second full collection of data would be in 2018, reflecting data from the 2017-18 academic year.
Since the collection occurred consideration has been given to the use of the data, but more widely discussions with Divisions, Departments and Services have taken place about how we can make the support of teaching and research simpler and more effective. In order to prioritise this work, and because it is thought unlikely that the data would show anything new, it has been decided to delay the second collection and it will not now take place in 2018 but at a future date more appropriate to the University’s overall plans.
A Service Effectiveness Survey ran in November 2016 to enable us to assess the quality of service delivered by different administrative functions. The results are now available (SSO required).