Many staff have reported feeling frustrated when they need data or receive data due to:
- difficulties accessing data
- being unsure about the accuracy of data in reports
- experiencing gaps in the data available
We all need data that works for us and key data often passes through a number of teams and processes during its lifecycle, from when it is first entered to when it is used in returns or decision-making. Therefore, it is important that we take a coherent, organisation-wide approach to tackling the challenges.
Better data should help make lots of tasks easier including:
- team and department planning
- reporting to committees
- business continuity planning
- Athena Swan submissions
- REF submissions
- regulatory returns
- completing projects
Significant work has been undertaken around data quality with the development of the Data Quality assurance policy, data risk management toolkit and the establishment of the Data Assurance Group. This has led to a robust approach to delivering the University’s returns for external bodies.
The Data Strategy brings this together with an all-encompassing approach that goes beyond looking at processes and technology alone. It includes:
- developing a more collaborative culture around data, recognising the interconnectedness of our data and treating it as a shared asset
- providing training so that everyone understands their role in data and how it connects with others
- tackling existing data problems
- providing a clear framework for preventing and addressing issues in the future, including establishing data governance
- improving the University’s business intelligence capability, including leveraging technology to deliver data more quickly